Return & Exchange Policy
At iPack, we are committed to ensuring your satisfaction with every purchase.
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Return Eligibility
– Items can be returned within 7 days of delivery.
– Products must be unused, in original condition, and in original packaging.
– Custom or personalized orders are not eligible for return.
How to Request a Return
1. Contact us at info@ipack.com.sa or call (+966) 507981111.
2. Provide your order number and reason for return.
3. Our team will guide you through the return process.
Exchange Policy
– Exchanges are accepted within 7 days of delivery.
– Items must be in original, unused condition.
– Exchanges are subject to product availability.
Refunds
– Approved refunds will be processed within 5–7 business days.
– Refunds will be issued to the original payment method.